Our 1996 Camry needed an oil change, so at 11 a.m., we drove into the service lane of the local Toyota dealership. What an amazing experience! We were greeted by an attendant to whom we explained the purpose of our visit; the dealership staff took it from there. People with laptops or other Internet-enabled devices may sit in the business lounge and access the free WiFi network; parents may bring their kids to the playroom; people in need of a caffeine fix or or simply longing for a cool drink can get a complimentary beverage at the bar; and those who just want to relax can do so in the main reception area. Everyone is friendly, helpful, nice... and the oil change was very inexpensive. France is great, but no one does service like the South of the United States.